Axiata’s operating companies (OpCos) embarked on a journey toward digital transformation, aligning with the group’s vision of becoming digital telcos. However, this transition was hindered by several key challenges:
These challenges prevented Axiata’s OpCos from fully embracing the flexibility and scalability offered by the cloud, which in turn affected their ability to improve operational efficiency and customer experience.
To address these challenges, Axiata Digital Labs (ADL) developed the Axonect Hybrid Cloud Orchestrator (HMCO) using principles from the TM Forum Catalyst program and aligning with the Open Digital Architecture (ODA) and Open APIs. HMCO became the key enabler for cloud adoption across Axiata OpCos, providing a seamless and vendor-independent platform for hybrid cloud orchestration.
The solution also enabled Axiata OpCos to implement LeanOps practices, improving operational efficiency by consolidating DevOps and monitoring capabilities into a single platform for all infrastructure environments.
The deployment of Axonect Hybrid Cloud Orchestrator across Axiata OpCos led to several measurable improvements:
By consolidating on-premises and cloud infrastructure, Axiata OpCos experienced significant cost savings.
The introduction of LeanOps and a unified dashboard helped streamline operations.
Migrating cloud-native applications became faster in terms of both effort and delivery time.
The time and effort required for cloud-based app migration were also significantly reduced.
Dialog Axiata’s new billing system supported high transaction volumes with the help of the HMCO platform.
Celcom successfully developed and deployed over 1,000 microservices using Azure, facilitated by the orchestrator’s integration capabilities.
Ncell’s operations team was able to manage multiple deployment environments and applications via a unified dashboard, reducing costs and improving service monitoring.
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