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Empowering Cloud Adoption for Axiata OpCos with Axonect Hybrid Cloud Orchestrator (HMCO)

HMCO

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Scope of Challenges Faced:

Axiata’s operating companies (OpCos) embarked on a journey toward digital transformation, aligning with the group’s vision of becoming digital telcos. However, this transition was hindered by several key challenges:

  • Complex legacy systems: OpCos, including Robi, Dialog, Celcom, Ncell, and XL, struggled with outdated business support systems (BSS) that slowed cloud migration.
  • Vendor lock-in: Various cloud governance, compliance, and security processes complicated the adoption of multi-cloud solutions, resulting in dependency on specific vendors.
  • Operational inefficiencies: With existing structures, maintaining lean operations (LeanOps) while managing on-premises and cloud infrastructure was difficult.

These challenges prevented Axiata’s OpCos from fully embracing the flexibility and scalability offered by the cloud, which in turn affected their ability to improve operational efficiency and customer experience.

The Solution Implementation

To address these challenges, Axiata Digital Labs (ADL) developed the Axonect Hybrid Cloud Orchestrator (HMCO) using principles from the TM Forum Catalyst program and aligning with the Open Digital Architecture (ODA) and Open APIs. HMCO became the key enabler for cloud adoption across Axiata OpCos, providing a seamless and vendor-independent platform for hybrid cloud orchestration.

  • Platform Deployment: The platform was deployed as a decoupling layer, supporting on-premises and multi-cloud environments for OpCos like Dialog, Celcom, Ncell, and XL. This allowed each OpCo to overcome the complexities of legacy systems while providing flexibility in choosing cloud providers such as AWS, Azure, and GCP.
  • Effort and Time Optimization: The orchestrator significantly improved efficiency by consolidating cloud operations into a unified dashboard, simplifying the monitoring and deployment processes across different cloud environments.

The solution also enabled Axiata OpCos to implement LeanOps practices, improving operational efficiency by consolidating DevOps and monitoring capabilities into a single platform for all infrastructure environments.

End Results and Statistics

The deployment of Axonect Hybrid Cloud Orchestrator across Axiata OpCos led to several measurable improvements:

15% Reduction in Infrastructure Costs

By consolidating on-premises and cloud infrastructure, Axiata OpCos experienced significant cost savings.

40% Increase in Operational Efficiency

The introduction of LeanOps and a unified dashboard helped streamline operations.

45% Improvement in Cloud-Native App Migration

Migrating cloud-native applications became faster in terms of both effort and delivery time.

32% Improvement in Cloud-Based App Migration

The time and effort required for cloud-based app migration were also significantly reduced.

800+ Transactions per Second

Dialog Axiata’s new billing system supported high transaction volumes with the help of the HMCO platform.

Seamless Microservice Deployment

Celcom successfully developed and deployed over 1,000 microservices using Azure, facilitated by the orchestrator’s integration capabilities.

Enhanced Operational Visibility

Ncell’s operations team was able to manage multiple deployment environments and applications via a unified dashboard, reducing costs and improving service monitoring.

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