Supporting TM Forum Open APIs
Axiata Digital Labs has received a total of 50 Open API conformance certifications for successfully implementing Open APIs in Axonect products across multiple deployments.
Aligned with Open Digital Architecture
By creating simpler plug-and-play platforms, Axonect aims to improve business agility, customer experience, and operational efficiency.
Axonect Field Service Management is the ultimate solution for enterprises seeking streamlined work order management. Designed for precision and simplicity, it effortlessly handles tasks such as installations, troubleshooting, and deliveries. Real-time insights, intelligent task allocation, and adaptable workflows make it the go-to choose for optimizing work order lifecycles.
With Axonect Field Service Management, intricate work order complexities vanish. Its intuitive interface allows seamless task assignments, ensuring each job is executed with precision. Whether you're assigning tasks to field workers or monitoring job statuses, Axonect Field Service Management empowers businesses with agile, responsive, and highly efficient work order management, revolutionizing the way tasks are handled and completed.
Axonect Field Service Management redefines task coordination, ensuring streamlined processes and optimal task allocation for enterprises. It simplifies complex workflows, from task creation to assignment and tracking, enhancing operational efficiency.
Form teams efficiently for specific work order types and vehicles, optimizing task assignments.
Assign tasks seamlessly based on diverse sources and adapt to various formats effortlessly.
Set and maintain SLAs for each work order type, ensuring timely service delivery and continuous improvement.
Onboard various employee types and categorize customers for personalized service delivery.
Configure skillupgrades and define clear work order assignment boundaries on a map.
Track field workers' locations in real-time for efficient task allocation and performance insights.
Monitor work orders' progress in real-time, from pending to completed, enabling proactive management.
Easily reschedule jobs and navigate to customer locations efficiently for seamless task completion.
Manage jobs, collect customer feedback, and enhance service quality for continuous improvement.
Axonect Field Service Management isn't just a tool; it's your strategic partner in achieving operational excellence and unparalleled customer satisfaction.
Seamlessly manage work requests for efficient task allocation and streamlined operations.
Optimize work schedules, control labor expenses, and enhance overall cost management.
Gain real-time insights into work order progress, enabling proactive decision-making.
Monitor performance metrics with KPIs, promoting continuous improvement and efficiency.
Deliver timely and high-quality service through automated notifications and real-time tracking.
Digitize processes to minimize paperwork, fostering eco-friendly practices and reducing administrative burden.
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