Dialog faced a complex and costly task of migrating their existing digital service layers, further complicated by integration challenges in the Huawei-Dialog solution blueprint. The migration process posed a significant challenge, particularly in transferring enterprise channels without disrupting customer-facing systems.
Consequently, testing and deploying solutions demanded a substantial increase in both resources and financial costs. To address these issues, Dialog recognized the urgent need for swift advancements to achieve a shorter time to market.
Additionally, they sought to enhance their transaction processing capacity to effectively manage the traffic flowing through all integrated APIs.
AEE played a pivotal role in facilitating a smooth migration process from OCS 3.3 to CBS 5.6 by converting and routing the OCS 5.6 SOAP/HTTP interfaces, effectively ensuring a transparent migration experience. Moreover, the cloud migration opened up opportunities for seamless integration across 12+ enterprise applications, boasting an extensive array of over 400 APIs and a bandwidth capacity of 4000 TPS. This allowed for enhanced flexibility and high availability, complemented by centralized monitoring and operations support. Notably, the AEE Service Designer introduced a low-code, cloud- ready service creation approach, significantly reducing both time-to- market and costs associated with service delivery and operations.
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